JPI also has Engineers assigned to the nonprogramming side of IT. Members of SMD have been involved in Planning and Design, setup of Windows-based networks and Preventive Maintenance schemes.

A. Major Lines of Business

Systems Management

Application Support Services

End User Computing (EUC) Support

Network Planning and Design

Network Security

Systems Maintenance

Initial Setup

Regular Maintenance

Backup

Hardware & Software Consultation Services

Technical Research and Support

B. Main Areas

Servers

Windows 2003, Windows 2000 Server

Clients

Windows 7, Vista, XP, 2000

Equipment Setup

Network Equipment

Printers, Scanners, Multifunction devices

Training and Education on Microsoft Products and other commercially available software applications and tools