JPI also has Engineers assigned to the nonprogramming side of IT. Members of ITPSD have been involved in Planning and Design, setup of Windowsbased networks and Preventive Maintenance schemes.

A. Major Lines of Business

• Systems Management
  • Application Support Services
  • EndUserComputing (EUC) Support
  • Network Planning and Design
  • Network Security
• Systems Maintenance
  • Initial Setup
  • Regular Maintenance
  • Backup
  • Hardware & Software Consultation Services
  • Technical Research and Support

B. Main Areas

• Servers
  • Windows 2003, Windows 2000 Server
• Clients
  • Windows Vista, XP, 2000
• Equipment Setup
  • Network Equipment
  • Printers, Scanners, Multifunction devices
  • Training and Education on Microsoft Products and other commercially available software applications and tools